We will happily offer a refund/exchange on items returned to us within 28 days of receiving your order.
Please note that all Items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.
If your order qualified for a free gift It must also be returned before your refund or replacement can be processed.
Send us an email to service@cosart.co.uk with details about your item.